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Please read the details below carefully before returning any items from your order.
1. Items must be in original selling condition (new, unused, unwashed, and unaltered) with tags attached to be considered for return.
2. Items can be returned within 14 calendar days of the date you receive your package.
3. Refunds will be issued in the same form of payment as the original purchase.
4. Refunds will only be initiated once the items are received back at our distribution centre.
5. All delivery and shipment fees are non-refundable.
6. For all unclaimed packages due to unsuccessful delivery or refusal of a package, a $5 non-refundable restocking fee will be deducted from purchase order total.
7. As a customer, you are responsible for the return shipping costs and we recommend that you use a service with tracking and/or insurance.
To initiate the return process for refund or exchange, please start by completing the online return form and our customer experience team will get back to you with next steps on the return.
Think your item might be damaged? Click here for more information.